Digitally verify their identity
Generate and manage Trust IDs
Perform QR-based peer KYC verifications
View and share trusted identity data (with consent)
Access validation logs and records
Digitally verify their identity
Generate and manage Trust IDs
Perform QR-based peer KYC verifications
View and share trusted identity data (with consent)
Access validation logs and records
User Eligibility
To use this app, you must:
Effective Date: July 29, 2025
Last Updated: July 29, 2025
App Name: Trust ID
Developer: Cluster Labs Ltd
Website: https://trustid.live
Contact Email: support@trustid.live
By downloading, installing, or using the Trust ID mobile application (“App”), you (“User”, “You”) agree to be bound by these Terms and Conditions. If you do not agree, do not use the App.
These Terms constitute a legally binding agreement between you and Cluster Labs Ltd regarding your use of the Trust ID services.
Description of Service
Trust ID is a digital identity verification and KYC platform. The app allows users to:
Trust ID is a digital identity verification and KYC platform. The app allows users to:
Trust ID is a digital identity verification and KYC platform. The app allows users to:
Purpose of Data Use
You must register with a mobile number to access Trust ID features. By registering, you:
You must register with a mobile number to access Trust ID features. By registering, you:
You must register with a mobile number to access Trust ID features. By registering, you:
Agree to provide accurate, current, and complete information
Are responsible for maintaining confidentiality of your data
Accept liability for all activities under your account
Agree to provide accurate, current, and complete information
Are responsible for maintaining confidentiality of your data
Accept liability for all activities under your account
Agree to provide accurate, current, and complete information
Are responsible for maintaining confidentiality of your data
Accept liability for all activities under your account
You may also terminate your account at any time.
You may also terminate your account at any time.
Limitation of Liability
To the maximum extent permitted by law, Cluster Labs Ltd shall not be liable for:
To the maximum extent permitted by law, Cluster Labs Ltd shall not be liable for:
To the maximum extent permitted by law, Cluster Labs Ltd shall not be liable for:
Any direct, indirect, or consequential damages
Any unauthorized access to or use of your data
Any issues arising from peer-to-peer scans done by users
Suspension, interruption, or unavailability of services
Any direct, indirect, or consequential damages
Any unauthorized access to or use of your data
Any issues arising from peer-to-peer scans done by users
Suspension, interruption, or unavailability of services
Indemnity
You agree to indemnify and hold harmless Cluster Labs Ltd and its officers, employees, and affiliates from any claims, damages, liabilities, or costs arising out of:
You agree to indemnify and hold harmless Cluster Labs Ltd and its officers, employees, and affiliates from any claims, damages, liabilities, or costs arising out of:
You agree to indemnify and hold harmless Cluster Labs Ltd and its officers, employees, and affiliates from any claims, damages, liabilities, or costs arising out of:
Your use or misuse of the App
Your violation of these Terms
Your breach of any applicable law or rights of a third party
Your use or misuse of the App
Your violation of these Terms
Your breach of any applicable law or rights of a third party
Acceptance of Terms
Be at least 18 years old
Provide valid, verifiable identity documents
Consent to the processing of your personal data
Use the app for lawful purposes only
Be at least 18 years old
Provide valid, verifiable identity documents
Consent to the processing of your personal data
Use the app for lawful purposes only
You may delete your account at any time via in-app settings or by contacting support.
You may delete your account at any time via in-app settings or by contacting support.
You may delete your account at any time via in-app settings or by contacting support.
User Responsibilities
You agree:
Not to impersonate or use someone else’s identity
Not to upload fake, tampered, or forged documents
Not to misuse identity data of other users
Not to engage in activities that harm, disrupt, or overload our services
To comply with applicable laws and regulations
Not to impersonate or use someone else’s identity
Not to upload fake, tampered, or forged documents
Not to misuse identity data of other users
Not to engage in activities that harm, disrupt, or overload our services
To comply with applicable laws and regulations
Not to impersonate or use someone else’s identity
Not to upload fake, tampered, or forged documents
Not to misuse identity data of other users
Not to engage in activities that harm, disrupt, or overload our services
To comply with applicable laws and regulations
Violation of these responsibilities may lead to account suspension or legal action.
Violation of these responsibilities may lead to account suspension or legal action.
Violation of these responsibilities may lead to account suspension or legal action.
User Responsibilities
All user data is governed by our Privacy Policy. By using the App, you acknowledge and consent to:
All user data is governed by our Privacy Policy. By using the App, you acknowledge and consent to:
The collection, processing, storage, and sharing of your data
Secure QR-based sharing of identity data (only with your consent)
Data localization and retention practices as per Indian law
The collection, processing, storage, and sharing of your data
Secure QR-based sharing of identity data (only with your consent)
Data localization and retention practices as per Indian law
The collection, processing, storage, and sharing of your data
Secure QR-based sharing of identity data (only with your consent)
Data localization and retention practices as per Indian law
QR Code & Peer Verification
QR Code & Peer Verification
QR Code & Peer Verification
The App enables QR-based identity verification between users. You acknowledge that:
The App enables QR-based identity verification between users. You acknowledge that:
The App enables QR-based identity verification between users. You acknowledge that:
You initiate scans voluntarily
You are responsible for verifying who you're scanning
Trust ID only facilitates the transfer of already verified KYC data between parties
You initiate scans voluntarily
You are responsible for verifying who you're scanning
Trust ID only facilitates the transfer of already verified KYC data between parties
You initiate scans voluntarily
You are responsible for verifying who you're scanning
Trust ID only facilitates the transfer of already verified KYC data between parties
We do not take responsibility for misuse of identity information once shared by the user.
We do not take responsibility for misuse of identity information once shared by the user.
We do not take responsibility for misuse of identity information once shared by the user.
Intellectual Property
Intellectual Property
Intellectual Property
All content within the App, including logos, UI, code, text, and trademarks, are the intellectual property of Cluster Labs Ltd or its licensors. You agree:
All content within the App, including logos, UI, code, text, and trademarks, are the intellectual property of Cluster Labs Ltd or its licensors. You agree:
All content within the App, including logos, UI, code, text, and trademarks, are the intellectual property of Cluster Labs Ltd or its licensors. You agree:
Not to copy, reproduce, or distribute any part of the app
Not to reverse engineer or tamper with the App’s source code
Not to use our branding or data for commercial gain without written permission
Not to copy, reproduce, or distribute any part of the app
Not to reverse engineer or tamper with the App’s source code
Not to use our branding or data for commercial gain without written permission
Not to copy, reproduce, or distribute any part of the app
Not to reverse engineer or tamper with the App’s source code
Not to use our branding or data for commercial gain without written permission
Termination & Suspension
Termination & Suspension
We reserve the right to suspend or terminate your account without prior notice if:
We reserve the right to suspend or terminate your account without prior notice if:
You violate these Terms
You provide false information
You misuse the App for unlawful purposes
Required by law enforcement or regulatory authorities
You violate these Terms
You provide false information
You misuse the App for unlawful purposes
Required by law enforcement or regulatory authorities
The App is provided on an “as-is” and “as-available” basis.
The App is provided on an “as-is” and “as-available” basis.
Governing Law & Jurisdiction
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Allahabad, Uttar Pradesh.
Changes to Terms
We may update these Terms at any time. Users will be notified of changes via email, in-app notifications, or updated policy pages. Continued use of the App after changes implies acceptance.
Grievance Redressal
In accordance with the IT Act and DPDP Act, the following Grievance Officer is appointed:
Grievance Officer:
Aman Kumar
📧 grievance@trustid.live
📞 Resolution Timeline: Within 15 business days
Grievance Officer:
Aman Kumar
📧 grievance@trustid.live
📞 Resolution Timeline: Within 15 business days
Contact Us
For any questions or support regarding these Terms:
Cluster Labs Ltd
📧 Email: support@trustid.live
📍 Address: Software Technology Parks of India, Allahabad, UP – 211004
🌐 Website: https://trustid.live
Terms and Conditions – Trust ID
Terms and Conditions – Trust ID
Terms and Conditions – Trust ID
We reserve the right to suspend or terminate your account without prior notice if: